The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Beds!
“The beds in the family room were incredibly comfortable, making it easy for the kids and me to sleep soundly throughout the night.” view full review
Delicious Meals!
“I loved that the kitchen served food until 10pm, allowing us to enjoy a late meal without any rush.” view full review
Amazing Massage!
“Booking a massage with Oscar was a highlight of my stay; it was truly one of the best massages I’ve ever experienced!” view full review
Chill Vibes!
“The common areas were beautifully decorated and provided a perfect spot to relax and enjoy a drink after a long day.” view full review
General
No smoking on site
Wi-Fi
Parking
No pets allowed
24-hour security
Luggage storage
Vending machines
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Yoga class
Services
Paid airport shuttle
Laundry
Tours/Ticket assistance
Shops/Commercial services
Happy hour
Dining
Restaurant
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Children
Board games
Children's menu
Spa & Leisure
Karaoke
Live entertainment
Sun terrace
Back massage
Head massage
Full body massage
Foot massage
Room features
Sitting area
Terrace
Bathroom
Free toiletries
Show more
Location
Ave. 9, Calles 13 Y 15,
San Jose (San Jose),
Costa Rica,
San José
Map view
Ave. 9, Calles 13 Y 15,
San Jose (San Jose),
Costa Rica,
San José
City landmarks
Museum
National Museum of Costa Rica
850 m
Museum
Pre-Columbian Gold Museum
710 m
Theatre
National Theatre of Costa Rica
760 m
Market
San Jose Central Market
1.2
km
Square
Plaza de La Cultura
660 m
Calle Central Alfredo Volio
Central Park
1.0
km
Church
Metropolitan Cathedral of San Jose
1.0
km
Santa Teresa
1.3
km
Park
Parque Nacional
1.1
km
Calle 4
Costa Rican Center of Science and Culture
1.0
km
Church
Church of Our Lady of La Soledad
1.3
km
Avenue 9 & Calle 4
Centro Costarricense de Ciencias y Cultura
630 m
Store
Chinatown, San Jose
1.1
km
Square
Plaza Juan Mora Fernandez
740 m
Museum
Kid's museum
1.0
km
La California
1.1
km
Park
Parque Espana
1.5
km
Nearby
Museum
Jade Museum
520 m
Zoo
Simon Bolivar Zoo
460 m
Avenidas 3 y 5
Museum of Contemporary Art and Design
180 m
Event hall
Templo de la Musica
380 m
Museum
Museum of Contemporary Art and Design
450 m
Square
Plaza de la Libertad Electoral
210 m
Avenida Segunda
Mercado Nacional de Artesanias
460 m
Gallery
Galeria Namu
380 m
Square
Plaza de las Artes
410 m
Avenida 11 Calle 25
Museo Dr. Rafael Calderon Guardia
500 m
Park
Gral Francisco Morazan
1.1
km
Savegre River
1.0
km
Park
Spirogyra Butterfly Garden
520 m
Restaurants
Cafe Mundo
410 m
Calle 15 y Avenida 9 200m este y 100m norte del INS
Cafe Miel Costa Rica
300 m
Avenida 9
Restaurant El Jardin San Jose
350 m
Avenida 9 Calle 13 50 mtrs west of Cancelaria Yellow House
Cafe-Te-Ria
260 m
Avenida 7 20 Meters Este de la Casa Amarilla
Cafenauta
250 m
927
Alpino
340 m
Avenida 8
La Criollita
130 m
Avenida 7 Between Calle 7 and 9
Cafe de los Deseos
270 m
Barrio Otoya
Cafe Amon
140 m
Calle 9
Restaurante El Patio del Balmoral
540 m
Central Avenue
Restaurant Dragon Oriental
250 m
2nd Avenue 200 East of La Caja
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient Location
Clean Rooms
Limited Dining Options
Room for Service Improvement
7.4/10
Very good
Rooms
7.9
Location
8.7
Service
6.9
Dining
7.0
Guest reviews
7.4/10
based on 9 reviews
8.0
8.0/10 based on 1837 reviews
James
United States,
April
2024
7.6/10
I stayed at the hotel which had a convenient location in downtown San Jose. The service was friendly, but they could improve on their customer service. The room with ensuite bath was clean and comfortable.
Rooms
9.0
The room with ensuite bath was clean and comfortable.
Service
7.0
The service was friendly, but they could improve on their customer service.
Location
8.0
The hotel is conveniently located in downtown San Jose.
Dining
6.0
The dining options were limited.
Facilities
Alan
United Kingdom,
December
2023
7.8/10
The hotel is in a convenient location in the city center, close to everything. The rooms are comfortable, and the service is friendly. However, there could be improvements in customer service. The hotel offers a good value for the price.
Rooms
8.0
My room was comfortable and clean, providing everything I needed for a pleasant stay.
Service
7.0
The staff was friendly and tried their best to help me communicate with the manager during my stay.
Location
9.0
The hotel is located in the city center, which made it easy for me to access all the attractions and amenities. Very convenient!
Dining
7.0
I enjoyed the home-made jams served during breakfast, adding a nice touch to the dining experience.
Facilities
8.0
The hotel offers some convenient commercial services and tours/ticket assistance.
Andy
United Kingdom,
December
2023
6.6/10
The hotel is in a convenient location near healthy cafes. The rooms are comfortable, but lacking in shared bathrooms in the hall. The staff tries to communicate well, yet can improve customer service. The dining options are limited to sushi only. The price is reasonable for the value provided.
Rooms
7.0
The rooms are comfortable, but lacking shared bathrooms in the hall.
Service
7.0
The staff is friendly and tries to communicate well but can improve customer service.
Location
8.0
The hotel is in a convenient location near healthy cafes.
Dining
5.0
Dining options are limited to sushi only.
Facilities
6.0
Basic facilities provided at the hotel.
John
United Kingdom,
October
2023
8.2/10
The hotel is in a convenient location close to everything, with a great shower in the ensuite bathroom. The staff was very friendly and made efforts to communicate effectively. The dining experience offered a pancake platter, and the facilities were satisfactory.
Rooms
8.0
The rooms were as depicted in the website photos, with a comfy double bed and ensuite bath featuring a great shower.
Service
7.0
The customer service, although needing improvement, was friendly and made sure to convey messages between me and the manager.
Location
9.0
The hotel is located in a safe area close to the harbor and Selina's restaurant, providing easy access to various amenities.
Dining
9.0
I enjoyed the dining experience with a few drinks and a delicious pancake platter.
Facilities
8.0
The hotel offered shops/commercial services and tours/ticket assistance, ensuring a convenient stay.
Chad
United States,
October
2023
7.8/10
I had a pleasant stay at this hotel. The rooms were clean and comfortable, and the staff was friendly. However, there were limited dining options and improvements could be made to the customer service. The location was convenient, and the facilities were well-maintained.
Rooms
8.0
The room I stayed in was clean and cozy, providing a comfortable experience.
Service
7.0
While the customer service could be improved, the staff was friendly and attempted to address any concerns I had during my stay.
Location
9.0
The hotel is situated in a safe and lovely area, just a short distance from the Citycenter. It was convenient and close to various attractions.
Dining
7.0
The dining options were satisfactory, with a decent selection of dishes available. However, more variety could enhance the overall dining experience.
Facilities
8.0
The hotel provided adequate facilities that were well-maintained and contributed to a comfortable stay.
Convenient Location
Limited Dining Options
Darren
United States,
August
2023
7.6/10
I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the staff was friendly. However, the dining options were limited. The location is convenient for accessing various amenities. The overall value for money is reasonable.
Rooms
8.0
The rooms were clean and comfortable, just like in the photos showed on the website and offered a shared bathroom.
Service
7.0
The staff was friendly and tried to facilitate communication between me and the manager.
Location
9.0
The hotel is located in a nice neighborhood with easy access to shops and commercial services.
Dining
6.0
The dining experience offered traditional meals.
Facilities
8.0
The hotel provides laundry services and tours/ticket assistance.
Leslie
United Kingdom,
June
2023
6.6/10
The hotel is in a convenient location by public buses and offers a shared bathroom with a double bed. The staff's communication could be improved for a better customer service experience. The price is decent.
Rooms
7.0
I stayed in a room with a shared bathroom with a double bed. It was clean and suitable for a short stay.
Service
6.0
The staff was friendly, but there could be better communication between them and the manager.
Location
8.0
The hotel is conveniently located by public buses for easy transportation.
Dining
5.0
Facilities
5.0
Basic facilities available, but nothing exceptional.
Robert
United Kingdom,
May
2023
7.6/10
The hotel is in a convenient location, close to the city center, and in a safe area. The rooms are comfortable, with shared bathrooms available like the ones shown in the website photos. The customer service, although friendly, could improve communication with the manager. The dining experience offers regional jams, and the hotel is in a lovely workout area. However, there is a paid shuttle service for which the price should be considered.
Rooms
8.0
The rooms are comfortable, and the shared bathrooms match the ones in the website photos.
Service
7.0
The customer service is friendly, though there's room for improvement in communication with the manager.
Location
9.0
The hotel is conveniently located in the city center within a short walking distance, and the area is safe.
Dining
8.0
The dining experience includes regional jams, which is a nice touch.
Facilities
6.0
The hotel offers paid shuttle services that add to the options available.
Convenient location
Communication improvement
Dave
United Kingdom,
April
2023
8.0/10
I had a pleasant stay at this hotel. The room with a double bed and bathroom was comfortable, and the shower was great. The service was friendly, but there is room for improvement. The location was safe and convenient for exploring the city. The dining experience with marinated fish was enjoyable. The facilities met my needs during my stay.
Rooms
8.0
The room with a double bed and bathroom was comfortable with a great shower.
Service
7.0
The service was friendly, but there is room for improvement.
Location
9.0
The hotel is located in a safe area, making it convenient for exploring the city.
Dining
8.0
I enjoyed the dining experience with marinated fish.
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